Question 1

How can I place an order on the website?

Accepted Answer

There are many ways for you to place an order 1. Place an order on the website 
a. Choose the product you wish to purchase.
b. Add the chosen product to your cart.
c. Click on "Check Out" to proceed with the order.
d. Enter your personal details and re-check your order.
e. Once all your details are filled correctly, click on "Continue" to proceed to payment details.
f. Choose your desired payment mode and click on "Continue To Payment".
g. If you choose to pay online, fill your payment details and click on "Complete Order."
2. Call our customer care team to place an order. 1.The number is +91 7003299974

Question 2

What is your return policy?

Accepted Answer

Zoravar Fragrance can accept any return only if the product is damaged, wrongly delivered, or is defective. In such cases, the product should be in an unused and undamaged condition. The product should be in its original packaging & with the product invoice as well. Other than that, we follow a no-return policy for all our products once they are delivered.

Question 3

What are the various Payment options available?

Accepted Answer

We use 100% secure payment gateway service through Cashfree where you have multiple safe payment options like Paytm, Debit or Credit cards, Paypal, Netbanking or Wallet money. We also offer Cash On Delivery with additonal charge of Rs. 50/- on every order

Question 4

How much time does my order take to be delivered ?

Accepted Answer

Once placed, it takes 5-7 working days for order delivery. You can track your order through logging into your ZORAVAR account using your unique order/tracking ID.

Question 5

How do I contact your team for support?

Accepted Answer

You can call or whatsApp your concern to us on +91 7003299974 to get in touch with our customer support team

Question 6

Is the COD option available to all locations in India?

Accepted Answer

Yes, COD is available across India. However, Rs. 50/- is additionally levied on all cash on delivery orders apart your cart's amount. NOTE: Cash on delivery is not available on orders above Rs. 1500/

Question 7

How does the delivery process work?

Accepted Answer

The products are dispatched within 48-72 hours of an order being placed and the order will be delivered within 5-7 working days.

Question 8

How can I track my order?

Accepted Answer

You can track your order by logging into your Bella Vita Organic account using your unique order/tracking ID. For any further information, you can contact our customer support team on +91 7003299974.

Question 9

How can I decide which product is right for me?

Accepted Answer

You can call our customer support team at +91 7003299974. We will be delighted to recommend you the most suitable product keeping in mind all your skin and smell concerns.

Question 10

Can I order sample products first?

Accepted Answer

Unfortunately, we do not provide a sample of our products.

Question 11

Do you test these products on animals?

Accepted Answer

No, none of our products are tested on animals. As a brand, we have shown constant trust in the chastity of nature's creations, that is why all our products are clinically tested and are 100% cruelty-free.

Question 12

Why should I choose Zoravar Fragrance?

Accepted Answer

Zoravar Fragrance has been proudly presenting products that are concern specific. Without tampering with the quality, we keep the products extremely affordable for every pocket. And Yes, all our products are chemical-free. We used natural ingredients and traditional Ayurvedic recipes to create effective and safe products for skin and hair care.

Question 13

Where are Zoravar Fragrance products made?

Accepted Answer

All our products are purely Made in India and manufactured in our factories situated in Kolkata, West Bengal.

Question 14

What makes Zoravar Fragrance products unique?

Accepted Answer

Zoravar Fragrance stands out with its blend of affordability and luxury, offering a diverse range of attars and perfumes tailored for occasions, moods, and seasons. Inspired by authentic Indian attar-making, the brand ensures long-lasting, strong aromatic scents.

Question 15

Are your products Eco-Friendly?

Accepted Answer

Yes, all our products are eco-friendly. We use glass jars or reclyable and reusable plastic for all our products. The products are further wrapped in jute bags and are delivered in cardboard boxes.

ZORAVAR
FRAGRANCE

DISCOVER MORE
ABOUT
ZORAVAR FRAGRANCE

ZORAVAR FRAGRANCE

DISCOVER MORE ABOUT ZORAVAR FRAGRANCE

ZORAVAR
FRAGRANCE

DISCOVER MORE
ABOUT
ZORAVAR FRAGRANCE